How Hallmark Helped Norton Healthcare Grow its Clinician Pool by 10x
Convert a Third of External Travelers to Internal Staff, and Achieve Huge Savings on Contract Labor
With sustained spikes in travelers at Norton Healthcare, labor costs skyrocketed. Workforce management was slow and manual, making it difficult to control rates and successfully recruit new clinicians. This was further complicated by lack of visibility into rates and frequent billing errors from their MSP. They engaged Hallmark to help them power the Norton Clinical Agency and regain control of their contract labor. As a result, Norton Healthcare was able to expand its labor market, decrease labor costs, increase efficiency, and more.